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Customer Context Infrastructure

Outlit connects website activity, product usage, billing, support, and conversations into a single customer context graph. Under the hood, that graph powers structured customer profiles, timelines, and facts your team can query from the CLI, through AI agents, or via API.

Get Started

Install the CLI and connect your first source in minutes.

How It Works

1

Connect

Add the Outlit browser or server SDK, then connect systems like Stripe, PostHog, Slack, Gmail, and more to bring your customer data into one place.
2

Resolve

Identity resolution automatically links anonymous visitors, known contacts, and accounts across forms, auth systems, emails, and devices.
3

Structure

Raw events, conversations, and billing signals are normalized into customer profiles, timelines, facts, journey stages, and billing states.
4

Query

Use the CLI, AI agents (via MCP), or the API to query complete customer context wherever your team already works.

Why Outlit?

Unified Context

One graph connecting product, billing, support, and conversation data — instead of siloed tools that each show a fragment.

Identity Resolution

Automatically merge customer profiles across devices, emails, and auth providers into a single contact.

Agent-First

Query structured customer context from the CLI or through AI agents via MCP — run SQL, search with natural language, and get full context without leaving your workflow.

Journey Intelligence

Outlit turns raw events and conversations into timelines, facts, and lifecycle signals your agents can actually act on.

Explore

CLI

Query customer data from the terminal

MCP Integration

Query context from AI agents

Browser SDKs

Add tracking to your website

Server SDKs

Track events from your backend

REST API

Programmatic access

Concepts

Understand the data model