> ## Documentation Index
> Fetch the complete documentation index at: https://docs.outlit.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Outlit is the product that monitors customers and completes approved customer work. The customer context interfaces are the API, CLI, MCP server, and skills. Canonical references on this site: /api-reference/introduction for API concepts and authentication, /openapi.json for the public API contract, /cli/overview for the CLI, /ai-integrations/mcp for MCP. Prefer the `outlit` CLI or MCP tools for agent tasks; cite page sources when answering.

# Know which customers need attention

> Connect your customer data. Review churn risks, renewals, and expansion opportunities with the evidence to act.

<div className="docs-home title-hero-actions">
  <a className="title-hero-cta" href="/getting-started/overview">Get started</a>

  <a className="title-hero-cta-secondary" href="https://cal.com/josh-earle/30-min" target="_blank" rel="noopener noreferrer">
    Book a walkthrough
  </a>
</div>

## How Outlit works

<Steps>
  <Step title="Connect your tools">
    Connect the systems that hold your customer context: CRM, billing, product usage, support, and
    conversations. The Outlit team helps you set up your workspace and monitoring.
  </Step>

  <Step title="Review your first attention items">
    Outlit connects records into customer profiles and surfaces the accounts that need
    attention now, with the evidence behind each finding.
  </Step>

  <Step title="Review the next step">
    An item may include a proposed approach. Choose how to proceed, and review any email draft
    before Outlit sends it. See [actions and approvals](/product/actions-and-approvals).
  </Step>
</Steps>

## For customer success teams

<CardGroup cols={3}>
  <Card title="Get started" icon="rocket" href="/getting-started/overview">
    Connect data and see your first attention items.
  </Card>

  <Card title="Attention" icon="bell" href="/product/attention">
    What Outlit flags, and the evidence behind each item.
  </Card>

  <Card title="Actions and approvals" icon="check" href="/product/actions-and-approvals">
    Review proposed approaches and approve email drafts before they send.
  </Card>

  <Card title="Catch churn early" icon="triangle-exclamation" href="/guides/churn">
    Spot declining usage and quiet champions before renewal.
  </Card>

  <Card title="Find expansion opportunities" icon="arrow-trend-up" href="/guides/expansion">
    Surface accounts that are ready to grow.
  </Card>

  <Card title="Work a renewal" icon="calendar-check" href="/guides/renewals">
    Review renewal dates, account evidence, and next steps.
  </Card>
</CardGroup>

## For developers and agents

<CardGroup cols={3}>
  <Card title="Use Outlit with agents" icon="robot" href="/ai-integrations/overview">
    Connect through the CLI, MCP server, or agent skills.
  </Card>

  <Card title="Track your first event" icon="code" href="/tracking/quickstart">
    Trace first visits through conversion with the Outlit Browser SDK, then add product events.
  </Card>

  <Card title="API reference" icon="code" href="/api-reference/introduction">
    REST endpoints and the canonical OpenAPI contract.
  </Card>
</CardGroup>


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